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What if I pay and the treatment doesn't work as expected?

What if the treatment does not work as expected?

Nick avatar
Written by Nick
Updated over 3 weeks ago

Results vary per person, so our doctors first carefully assess whether a treatment is medically sound. We only start a treatment if there's a valid indication.

There is no contractual obligation. You pay per treatment period, and you can stop at any time. However, please remember that your results don't just depend on the medication, but also on your lifestyle and motivation.

If the treatment doesn't work for you, our healthcare specialists would be happy to work with you to find an alternative that better suits your needs.

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