Step-by-step information about your application, consultation, and delivery.
How does our process work?
Whether you need support for weight loss, erectile dysfunction, premature ejaculation, or hair loss: Wellis is your online healthcare partner. We make medical care accessible, personal, and 100% online.
Here is how the process works from application to delivery:
1. Complete the online questionnaire
You start with a short medical questionnaire on our website. We ask specific questions regarding your health, recent pregnancy/childbirth, allergies, and current medications. This questionnaire forms the basis for our medical team's review.
2. Place your order & upload required details
After completing the questionnaire, you place your order.
At checkout, you can choose to directly schedule a call with a medical professional.
Have questions during the order process? Feel free to contact us via the options on our contact page.
To complete your medical file, we will ask you to upload a copy of your ID (front and back) and any required details via a secure environment.
3. Medical review & optional consultation
Direct review: For many applications, all necessary information is immediately complete. Our medical team and doctors will carefully evaluate your file right away.
Optional consultation or follow-up questions: If our medical team needs additional clarification regarding your health history, current medication, or requested higher starter dose, we will reach out via a secure message or you will receive a link to schedule a simple and brief phone call.
Pharmacy check: A pharmacist always verifies that the prescribed medication is safe to use alongside any other medications you take.
4. Approval & discreet delivery
Once your application is approved by the doctor and verified by the pharmacist, your order is discreetly packaged in its original manufacturer packaging and dispatched quickly.
Need assistance during your treatment?
We are always here for you. If you have questions about your dosage or side effects during your treatment plan, reach out anytime at [email protected] or via our contact page.