Skip to main content

What happens if I'm not home for a delivery?

Information on what happens if you are not present to receive your delivery.

Nick avatar
Written by Nick
Updated today

We don't send our packages as letterbox parcels. However, they often fit through the letterbox if you are not at home.

If the package is too large, the PostNL delivery person will take it to a nearby PostNL point. You can pick it up there. You will also see this in the track & trace information that you receive.

Did this answer your question?