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I haven't received my order yet

Information on what to do if your order hasn't arrived.

Nick avatar
Written by Nick
Updated today

If more than 24 hours have passed since the completion of your medical assessment, please check if the doctor and/or pharmacist has any questions for you. You will receive an email with the questions to complete your request.

If you are looking for the processing date of your next refill, you can find it in your Wellis account.

If you have any more questions, please don't hesitate to let us know! We're here for you.

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