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How does the identity check work at Wellis?

Why we check your identity and how the check works.

Written by Maarten

Why an identity check?

A valid ID is required by law for a safe medical assessment. Wellis uses Veriff, an online identity verification service, for this.

How it works

  1. You complete the medical questionnaire and place your order.

  2. We send you a link for the identity check.

  3. You take a photo of the front and back of your passport, ID card or driving licence, and a short selfie. This is easiest with your phone.

When will your application be reviewed?

Once your file is complete, the doctor reviews your application within 24 hours.

Not finished yet?

Until the identity check is completed, you'll receive reminders by email and text message. Stuck? Read What should I do if the identity check isn't working? or contact us at [email protected] or via our contact page.

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