Is my medication in its original packaging?
Yes! Your medication arrives in the manufacturer’s original packaging, including the official patient information leaflet. Exactly as you would expect from your local pharmacy.
Is the medication authentic and original?
Absolutely. We only supply 100% authentic, officially registered medication. Shipping in the manufacturer's original box ensures you receive the genuine product along with the most up-to-date official leaflet.
Why do we ship it this way?
Because many of our customers requested it! Receiving medication in its original packaging removes any doubts about authenticity, provides peace of mind, and ensures you always have the latest official leaflet available. As of October 2026, all our shipments follow this packaging standard.
Is the outer packaging still discreet?
Yes, absolutely! Only the internal contents are in the original manufacturer's box. The outer shipping box remains completely neutral and discreet. There are no product names, medical terms, or descriptions of the contents on the outside.
What’s inside your package?
Your medication in its original box, featuring our official pharmacy label with your personal details.
The official patient information leaflet (inside the box).
Needles, if required for your treatment.
The Wellis brochure with helpful information and tips.
For refrigerated medication: an insulated cooling pouch with ice packs.
Did you previously receive a pen without its outer box?
Rest assured, that medication was 100% original as well! Previously, we removed the pen from its outer box to make the package as compact as possible and optimize cooling efficiency.
How to store your medication?
Place refrigerated medication directly into the fridge upon arrival, right in its original box. Please refer to the enclosed leaflet for further usage instructions.