We hope you will be satisfied with everything you have purchased from us, but if you are not happy with your products, you may be able to return them to us in accordance with the return policy described below.
Non-prescription products You have the legal right to cancel the agreement between you and us for non-prescription products within 14 days of delivery without giving a reason. To cancel the agreement, please send an email to [email protected] before the end of the cancellation period, including your name, address, and details about the order you wish to cancel. If you cancel your contract, you must return the over-the-counter product to the pharmacy within 14 days after notifying us of your wish to cancel the contract. You are responsible for the costs of returning the product to the pharmacy at the address included with the delivery.
Prescription products For health and safety reasons, we cannot accept returns of prescription products.
If you have any more questions, please don't hesitate to let us know! We're here for you.