Wellis

Information on what to do if your order hasn't arrived.

I haven't received my order yet

Information on shipping method and delivery times.

How does shipping work?

Where is my order?

Information on how to change a shipment or adjust the delivery date.

Can I change a shipment?

Can I return an order?

Information on what to do if your package is not delivered despite the tracking status.

I received a notification that my package has been delivered, but I haven't received anything yet. What now?

Information on delivery to a PostNL pick-up point.

Can I have my order delivered to a PostNL point?

Information on discreet packaging and shipping.

Is my order shipped discreetly?

Information on what to expect after your intake interview.

I've had my intake interview and uploaded my documents, but I haven't heard anything yet. What now?

Information on starting with a higher dosage.

Can I start with a higher dose if I've used this medication before?

Nick

Information about the order and shipment proces

Ordering and shipment

Find answers and get help from Intercom Support and Community Experts

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