Going on a long holiday and worried you won't have enough medication with you? We understand. In some cases, you can request an extra pen, so you're covered with enough medication during your trip.
How do I request an extra pen?
Send an email to [email protected] in good time, letting us know:
the dates of your holiday
why you need an extra pen
One of our medical specialists will then personally review your situation. In many cases, we can send you an extra pen afterwards.
💡 Tip: request this well in advance, so there's enough time to review it and, if possible, ship it.
Did you know you can also adjust your delivery date yourself?
In many cases, an extra pen isn't even necessary — you can bring your next delivery forward yourself via your account. See how that works in: Can I adjust the delivery date for my holiday?
Would you also like to receive a travel document? Click here.